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  • Help Center

Help Center โ€” Support & Common Questions

Find answers, troubleshoot issues, or contact our support team. We’re
here 24/7.

๐Ÿš€

Getting Started

New to SMA? Start here.

  • How to book your free evaluation
  • What to expect in your first class
  • Setting up your student portal
  • Choosing the right course
  • Picking class times that work

๐Ÿ’ณ

Account & Billing

Manage your subscription.

  • Update payment method
  • View invoices and receipts
  • Pause or cancel subscription
  • Apply sibling discounts
  • Refund requests (30-day policy)

๐Ÿ“…

Classes & Schedule

Manage your weekly classes.

  • Reschedule a class
  • Request a different teacher
  • Make-up classes policy
  • Holiday and Eid schedules
  • Group vs 1-on-1 classes

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Technical Support

Tech issues? We're here.

  • Zoom installation guide
  • Audio/video troubleshooting
  • Student portal login issues
  • Mobile app setup
  • Recommended internet speed

๐Ÿ“Š

Progress & Certificates

Track learning progress.

  • Understanding monthly reports
  • Completing weekly quizzes
  • Earning course certificates
  • Parent dashboard guide
  • Achievement badges

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง

For Parents

Supporting young learners.

  • Joining your child's class
  • Daily practice routines
  • Working with the teacher
  • Motivating young learners
  • Online safety guidelines

Still Need Help?

Our customer success team responds within 1 hour, 24/7.

WhatsApp
+2 010-2234-6446

USA Phone
+1 914-520-0118

Email
info@super-muslim.com